At Armenius LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Cyprus.

1. Data We Collect

• Personal identification details (name and surname)
• Contact information (email address, phone number, billing and delivery addresses)
• Order and purchase history
• Payment details (excluding full card numbers)
• Communication records via email, phone, live chat, or messaging apps

2. How We Use Your Data

We use your data to:

• Process and fulfill your orders
• Manage deliveries, payments, returns, and refunds
• Provide customer support and respond to inquiries
• Send order-related notifications via email or SMS (e.g. order confirmation, shipping updates, delivery status)
• Send occasional newsletters, promotions, or service updates via email or SMS, only where consent has been given or where permitted by law

You may opt out of marketing or newsletter communications at any time by using the unsubscribe link in our messages or by contacting us. Transactional and order-status messages are essential for completing your purchase and cannot be disabled.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract (processing and delivering your orders)
• Legal obligations (accounting, tax, and consumer protection laws)
• Legitimate interest (fraud prevention, customer service, and system security)
• Consent (for newsletters and promotional communications)

4. Data Storage & Protection

• Your data is stored securely on encrypted servers and systems.
• Access to personal data is limited to authorized personnel only.
• We use SSL encryption to protect data transmitted through our website.

5. Data Sharing

We do not sell or rent your personal data. We may share your data only with:

• Courier and delivery companies for order fulfillment
• Payment service providers for transaction processing
• IT, accounting, or legal service providers bound by confidentiality
• Authorities, when required by law

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where legally permissible)
• Withdraw consent for marketing communications
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise your rights, please contact us using the details below.

7. Cookies

We use cookies necessary for website functionality (such as login sessions and shopping cart features). Marketing or analytics cookies are used only with your consent.

8. Data Retention

• Order and billing records are retained as required by Cyprus tax and consumer protection laws.
• Inactive customer accounts may be anonymized or deleted after a reasonable period.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact

• Email: info@armenius.com.cy
• Phone / Viber / WhatsApp: +357 99 745 047
• Alternate landline: +357 22 270068
• Business Hours: Monday–Friday, 09:00–17:00

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us. We are committed to protecting your privacy and complying with all applicable laws.